Monitor Feature
Stay proactive and informed with Recallio AI's Monitor feature. Set up custom automated tasks and alerts based on keywords, phrases, emotions, or specific events detected in your real-time conversations and ambient sound.
How it Works
You define the triggers and the actions. Recallio continuously listens (based on your settings) and when a trigger condition is met, it executes the corresponding action. This allows for powerful, personalized automation integrated seamlessly into your life.
- Set alerts: "Notify me whenever my voice sounds stressed or anxious."
- Automate communication: "Send a pre-defined text message to my emergency contact if I say 'help me emergency' followed by silence."
- Track habits: "Log every time I mention 'procrastinating' during work hours."
- Integrate with other services (Future capability): Connect Recallio triggers to smart home devices or other apps.
Industrial Applications & Examples
Customer Support & Call Centers: Supervisors can set monitors to flag calls where a customer expresses extreme dissatisfaction (e.g., keywords like "furious", "unacceptable", combined with negative sentiment analysis). This allows for proactive intervention, escalation, or targeted agent coaching to improve service quality.
Personal Safety: Individuals in potentially vulnerable situations can set up emergency triggers. For example, an elderly person living alone could have an alert sent to family if specific distress phrases or unusual long periods of silence are detected. A field worker could set a monitor to send their location if they mention being in danger.
Sales Training: A sales manager could ask their team to set monitors to track how often they use specific persuasive language or counter common objections during calls. This provides data for self-improvement and targeted training sessions. "Notify me when I successfully handle the 'price is too high' objection."